Oracle Cisco Anyconnect

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Installing the VPN Client

  1. Download the AnyConnect VPN client for Windows. Note: If you're using Microsoft Edge, the program will download as a 'sys_attachment.do' file. You will need to rename the file to 'sys_attachment.msi'
    • If you have the Windows Surface Pro X tablet with an ARM-based processor, you should download the AnyConnect VPN client for ARM64.
  2. Click Run on the Open File – Security Warning dialog box.
  3. Click Next in the Cisco AnyConnect Secure Mobility Client Setup dialog box, then follow the steps to complete the installation. NOTE: We recommend you un-check everything (Web Security, Umbrella, etc) except for the VPN and the Diagnostic and Reporting Tool (DART). This will give you a minimal install. The other features are not supported so there's no need to install them.

Starting the VPN Client

  1. Go to Start->Programs->Cisco->Cisco AnyConnect Secure Mobility Client to launch the program.
  2. Enter vpn.uci.edu in the Ready toConnect to field, then press the Connect button.
  3. Select your desired connection profile from the Group drop-down menu:
    • UCIFULL – Route all traffic through the UCI VPN.
      • IMPORTANT: Use UCIFULL when accessing Library resources.
    • UCI – Route only campus traffic through the UCI VPN. All other traffic goes through your normal Internet provider.
  4. Enter your UCInetID and password, then click OK.
  5. A banner window will appear. Click Accept to close that window. You are now connected!

Disconnecting the VPN Client

  1. 4.Within the Products folder, locate and delete the registry key which contains product information for Cisco AnyConnect Secure Mobility Client. Each registry key within Products is an alphanumeric string. Select the first key and look on the right side for ProductName REGSZ Cisco AnyConnect Secure Mobility Client.
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When you are finished using the VPN, remember to disconnect.

Diffie-Hellman (DH) allows two devices to establish a shared secret over an unsecure network. In terms of VPN it is used in the in IKE or Phase1 part of setting up the VPN tunnel. There are multiple Diffie-Hellman Groups that can be configured in an IKEv2 policy on a Cisco ASA running 9.1(3).

  1. Right-click the AnyConnect client icon located in the system tray near the bottom right corner of your screen.
  2. Select Quit.
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Applies to

  • Windows 10
  • Windows Server 2016

Windows Defender Credential Guard has certain application requirements. Windows Defender Credential Guard blocks specific authentication capabilities. Therefore applications that require such capabilities will not function when it is enabled. For further information, see Application requirements.

The following known issue has been fixed in the Cumulative Security Update for November 2017:

  • Scheduled tasks with stored credentials fail to run when Credential Guard is enabled. The task fails and reports Event ID 104 with the following message:
    'Task Scheduler failed to log on ‘Test’ .
    Failure occurred in ‘LogonUserExEx’ .
    User Action: Ensure the credentials for the task are correctly specified.
    Additional Data: Error Value: 2147943726. 2147943726 : ERROR_LOGON_FAILURE (The user name or password is incorrect).'

The following known issues have been fixed by servicing releases made available in the Cumulative Security Updates for April 2017:

  • This issue can potentially lead to unexpected account lockouts. See also Microsoft® Knowledge Base articles KB4015219 and KB4015221

  • This issue can potentially lead to unexpected account lockouts. The issue was fixed in servicing updates for each of the following operating systems:

    • Windows 10 Version 1607 and Windows Server 2016:KB4015217 (OS Build 14393.1066 and 14393.1083)
    • Windows 10 Version 1511: KB4015219 (OS Build 10586.873)
    • Windows 10 Version 1507: KB4015221 (OS Build 10240.17354)
Oracle Cisco AnyconnectAnyconnect

Known issues involving third-party applications

Cisco Anyconnect Oracle Virtualbox

The following issue affects the Java GSS API. See the following Oracle bug database article:

When Windows Defender Credential Guard is enabled on Windows 10, the Java GSS API will not authenticate. This is expected behavior because Windows Defender Credential Guard blocks specific application authentication capabilities and will not provide the TGT session key to applications regardless of registry key settings. For further information see Application requirements.

The following issue affects Cisco AnyConnect Secure Mobility Client:

  • Blue screen on Windows 10 computers running Hypervisor-Protected Code Integrity and Windows Defender Credential Guard with Cisco Anyconnect 4.3.04027 *

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The following issue affects McAfee Application and Change Control (MACC):

  • KB88869 Windows 10 machines exhibit high CPU usage with McAfee Application and Change Control (MACC) installed when Windows Defender Credential Guard is enabled[1]

The following issue affects AppSense Environment Manager.For further information, see the following Knowledge Base article:

  • Installing AppSense Environment Manager on Windows 10 machines causes LSAISO.exe to exhibit high CPU usage when Windows Defender Credential Guard is enabled[1] **

The following issue affects Citrix applications:

  • Windows 10 machines exhibit high CPU usage with Citrix applications installed when Windows Defender Credential Guard is enabled. [1]

[1] Products that connect to Virtualization Based Security (VBS) protected processes can cause Windows Defender Credential Guard-enabled Windows 10 or Windows Server 2016 machines to exhibit high CPU usage. For technical and troubleshooting information, see the following Microsoft Knowledge Base article:

For further technical information on LSAISO.exe, see the MSDN article: Isolated User Mode (IUM) Processes

Cisco Anyconnect Oracle Linux

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Vendor support

See the following article on Citrix support for Secure Boot:

Windows Defender Credential Guard is not supported by either these products, products versions, computer systems, or Windows 10 versions:

What Is Cisco Anyconnect

  • For Windows Defender Credential Guard on Windows 10 with McAfee Encryption products, see:Support for Hypervisor-Protected Code Integrity and Windows Defender Credential Guard on Windows 10 with McAfee encryption products

  • For Windows Defender Credential Guard on Windows 10 with Check Point Endpoint Security Client, see:Check Point Endpoint Security Client support for Microsoft Windows 10 Windows Defender Credential Guard and Hypervisor-Protected Code Integrity features

  • For Windows Defender Credential Guard on Windows 10 with VMWare WorkstationWindows 10 host fails when running VMWare Workstation when Windows Defender Credential Guard is enabled

  • For Windows Defender Credential Guard on Windows 10 with specific versions of the Lenovo ThinkPadThinkPad support for Hypervisor-Protected Code Integrity and Windows Defender Credential Guard in Microsoft Windows 10 – ThinkPad

  • For Windows Defender Credential Guard on Windows 10 with Symantec Endpoint ProtectionWindows 10 with Windows Defender Credential Guard and Symantec Endpoint Protection 12.1

    This is not a comprehensive list. Check whether your product vendor, product version, or computer system, supports Windows Defender Credential Guard on systems that run Windows 10 or specific versions of Windows 10. Specific computer system models may be incompatible with Windows Defender Credential Guard.

    Microsoft encourages third-party vendors to contribute to this page by providing relevant product support information and by adding links to their own product support statements.